Today we will discuss fixing This Media File Appears to be Missing on WhatsApp. We know some of the troubleshooting tips that will help you to solve this problem.
As we know, WhatsApp is one of the most used messengers around the world. It gives you various free services that most of the other messengers don’t have. Users are allowed to send text or voice messages, make free video calls from any distance, send media files, and more.
However, sometimes you get some errors while using the WhatsApp services. Recently many users have reported that they are getting Sorry, this media file does not exist error while opening any media file. This error occurs when any file is missing from your phone due to storage permission issues or internet issues.
You can also request the person to resend that media file. But if that is not possible then you need to fix This Media File Appears to be Missing on WhatsApp by applying the methods there are mentioned below.
Methods to fix This Media File Appears to be Missing on WhatsApp
We know some of the best methods that will fix This Media File Appears to be Missing on WhatsApp. This error may appear on your device screen due to low storage. So we recommend deleting the useless apps and files from you your phone to free up the storage space. Below you will see some methods to fix Sorry, this media file does not exist error.
1. Restart WhatsApp
The first and the basic method to fix any bug and error is to restart the app. So we will start with that method to fix This Media File Appears to be Missing on WhatsApp. All you have to do is to close the app completely and then relaunch the app. After that, check Sorry, this media file does not exist is solved or not.
2. Check Your WiFi Connection
The Internet is very important for sending or receiving media files on WhatsApp. So you have to make sure that the internet or WiFi connection you are using is working properly. If somehow your internet is connected working then there is a huge chance of targeting This Media File Appears to be Missing.
3. Check Date and Time
Another very important thing is to check the date and time on your device. If the time and date are not matched with your region then you might get This Media File Appears to be Missing or Sorry, this media file does not exist error. So to check and fix the date and time, you need to do:
- Open Settings on your phone.
- Then navigate to Additional settings.
- Now tap on the Date and time option. You can also directly search Date and Time on the search bar as well.
- Next, you need to enable or Turn On the slider to use network-provided time.
Now your date and time are set according to your region. After correcting the date and time now check if you fix This Media File Appears to be Missing on WhatsApp.
4. Allow Storage Permissions
If somehow you have changed the WhatsApp storage permission or you haven’t allowed the storage permissions before, then you might face This Media File Appears to be Missing error. So make sure that you have allowed the storage permissions for WhatsApp. To check and allow the permissions, you need to do:
- Open Settings.
- Now go to Additional Settings, Apps & notifications, Manage Apps, or any other options that will take you to app permissions settings according to your device OS. Also, you can simply search for app permission in the search bar of the Settings.
- Select WhatsApp, from the list of apps that are installed on your device.
- Then tap on App permission.
- Now you need to tap on Allow management to all files permission.
This is how users can allow WhatsApp storage permission on their phones. After allowing check the This Media File Appears to be Missing or Sorry, this media file does not exist error will be solved.
5. Check and Recover the Deleted Media
Most users, delete media files after seeing them on WhatsApp because they don’t want to save them. But if they want the same file and go back to WhatsApp chats to see if we can download the file but then we are welcomed by the “Sorry, this media file does not exist. Please ask the person to resend it” message. You can ask a person to resend it and if this is not the case, then you need to follow the below instructions to recover that media file.
- You need to download Photos & Video Recovery from this Link.
- After installing the Dumpster app, launch the app.
- Then tap on the search for deleted file option.
The app searches all the media files that were deleted and shows you photos and videos which you can recover. From there, you can restore any photo that you want.
These are some of the best troubleshooting tips and tricks to fix This Media File Appears to be Missing on WhatsApp. We hope with the help of these methods you can get what you were seeking. If you have any thoughts and want to share them with us then feel to comment to us in the comment section below.
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